Please check our Frequently Asked Questions page (FAQ) for information about shipping, returns, payments, and other common questions.
If you have any questions, concerns, or comments, the best way to contact us is through email. We will attempt to respond as quickly as we can, in general within 24 hours.
For general inquiries: firstname.lastname@example.org or email@example.com
Mailing Address & Showroom Location:
Modefa USA LLC
1819 Firman Dr Ste 143
Richardson TX 75081
Phone: 214-934-6639 (Please only call between the hours of 10am and 5pm CST, Mon-Fri)*
*We prefer you contact us by email, which is checked frequently throughout the day and which we can receive at any time. Business hours for phone are 10am-5pm, Monday through Friday excluding holidays). We might give priority to urgent emails over the weekend, otherwise please be aware that you might not receive a reply until Monday.
We are happy to announce that in December 2016 we moved to a new location, which includes a showroom that is open to the public. Please note this is not a retail location, though customers may view and purchase a larger variety of our inventory, and also pickup online orders from this location.
Visitors are accepted BY APPOINTMENT ONLY so we can make sure we have someone available to assist you. Please call us at 214-934-6639 if you would like to stop by our showroom, which is located at:
1819 Firman Dr Ste 143, Richardson TX 75081
Our showroom hours are generally Monday through Friday, 10am to 5pm. However, we cannot guarantee someone will be available to assist you unless you call us before you come.